Welcome to Choice Delivery, where we hope everyone has a hassle-free shopping experience. To achieve that objective, we are writing this Refund Policy. We encourage you to read it to the end to avoid facing any trouble in the future.
We understand that sometimes, mistakes can happen from your side as well as ours. If it is the latter, you can count on us to make things right. We accept returns if:
For hygiene and other reasons, we do not accept return requests for certain items, including perishable items and custom goods.
Please get in touch with our customer service team at theresa.chisum@aol.com to request a refund. Make sure to include all the details about your order, including the order number, the purchase date, and the issue. Remember to be as descriptive as possible.
If you are eligible for a refund, we will process the payment, which should be reflected in your account within 7-10 business days. If it takes longer than that, the delay could be from your bank’s side.
In case you do not meet our refund criteria, we will inform you via email.
We try our best to send you the correct order. However, if you receive the wrong or damaged product, please contact us within 7 days of the purchase to arrange an exchange.
The process for initiating an exchange request is the same as requesting a refund. You will be responsible for the return shipping costs unless the product is wrong or defective.
If you have more questions regarding our Privacy Policy, please send them to theresa.chisum@aol.com
Choice Delivery is a locally owned and operated delivery service that makes people’s lives better. We consider our customers part of the family by attending to their needs with integrity and enthusiasm.
Shopping hours 3:00 pm-6:00 pm M-F
weekends SAT-SUN 10am - 5pm
Shopping hours 3:00 pm-6:00 pm M-F
weekends SAT-SUN 10am - 5pm
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Privacy Policy . Terms and Conditions
